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Fish - Summary

 



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This is summary of the book FISH - A proven way to boost morale and improve results. Let me introduce you the PLOT - Mary Jane Ramirez, She is married to Dan and has two children. They live in California. Dan , her husband gets job in Seattle. They move along with their family. Mary also gets job in FIRST GUARANTEE FINANCIAL. One day Mary's Husband Dan gets Hospitalized and dies due vein burst complications. She is now left with two children and has financial pressure. At this difficult time, she gets promoted and asked to move to a new team in third floor . Third floor in that building is known for low morale employees. They are considered as Toxic Energy Dump. Bill her Boss adds pressure to turn department around else may face consequences. Luckily Mary stumbles upon Lonnie, A fish Monger who works in world famous, Pike Place Fish Market. He tells her four secret pillars that converted his smelly stinky fish market to World famous. They are 1. Attitude - You don't have control on people and their behavior but you definitely have control over how to respond to them. Power to respond is in your control - You have power to create hatred by abusing or blocking them or you can respond sweetly and make them as better person.

2. Play - Play adds fun, fun creates good and positive energy in work place as well as personal life.

3. Make their day- Take that extra effort to make someone's day - Happy customers will always appreciate and love to come back. So try that extra efforts to make them happy.

4.Be present - Be attentive and observe how you can help someone around better by being present. This four points impressed Mary, She gets an idea she goes back and discusses with team and gives them exercise and field trip to Fish market. Her team observes the energy at the market and realizes if fish market could be so energetic they can make their work place amazing. Team follows the idea and result is team becomes highly energetic. Everyone in the organization observes the change and transformation. Her boss is happy with productivity shown and later proposes Mary with ring in fish mouth. Mary accepts and both of them get married. Mary also receives award for using FISH philosophy to boost Morale and improve results. That's the summary of the book , Thank you and hope you liked and learned something from it. *********************************************************************************************

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